Privacy Policy

Confidential Nursing Care

Confidential Nursing Care (“CNC,” “we,” “us,” and “our”) owns and operates the website. CNC is committed to the privacy and security of its visitors’ information. Some activities on the Website, such as submitting a Contact Form, require CNC to collect your personal identifying information. All personal information provided by you is held in confidence by CNC and will not be shared with third parties for any reason unless it is necessary to process a request made by you or as otherwise legally required. Further, CNC may collect data from the Services, such as the pages visited, how much time a visitor spends on the Services, and a visitor’s IP address, to improve the content provided on the Website. If you have any questions about our Privacy Policy, please contact us at (818) 531-3137.

HIPAA Compliance

Confidential Nursing Care is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented policies, processes, and procedures to ensure the confidentiality and integrity of your protected health information (PHI).

Acceptance of Terms

By accessing or using the website owned by Confidential Nursing Care (“CNC”, “we”, “us”, or “our”), you agree to comply with and be bound by these Terms and Conditions. If you disagree with these Terms, please do not use this website.

Terms of Use

Confidential Nursing Care (“CNC”) is a home injection service. Any medical professionals, mental health professionals, or attorneys listed on this site are for reference purposes only and are independent third parties, not employees or agents of CNC. CNC does not endorse such persons listed. CNC is not responsible or liable for selecting medical professionals or attorneys for customers. In case of a medical emergency, customers are directed to contact 911.

Short Message Service (SMS)

By calling or texting our phone number (818) 531-3137, customers agree to receive text messages. If you no longer wish to receive text messages, you may opt-out by replying “STOP.” We will only use the information you provide through the Website to transmit your mobile messages and respond to you if necessary. This includes but is not limited to, sharing information with Service providers, phone companies, and other vendors who assist us in delivering mobile messages. By completing and submitting the Contact Form on the Website, you agree to provide your mobile phone number to receive SMS alerts for any messages about our services, including, but not limited to, questions about our services, initiating services, or scheduling our services. Message and data rates will apply, and you should check your mobile carrier’s rates. We may share your mobile phone number with Service providers we contract to assist us with the above activities, but we will not share your mobile phone number with third parties for their purposes without your consent. You acknowledge that SMS is distributed via third-party mobile network providers, and we cannot control certain factors relating to message delivery. You acknowledge that, depending on the recipient’s mobile carrier, it may not be possible to transmit the SMS to the recipient successfully, nor is content available on all carriers. We do not claim or guarantee the availability or performance of this service, including liability for transmission delays or message failures. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE WEBSITE TO ANY THIRD PARTY. Nonetheless, we reserve the right to disclose any information necessary to satisfy any law, regulation, or governmental request, avoid liability, or protect our rights or property. When you complete and submit forms online or provide us with information about our website, you agree to provide accurate, complete, and factual information. You agree not to use a false or misleading name or a name you are not authorized to use. If, at our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Website for an ulterior purpose, we may refuse you access to the Website and pursue any appropriate legal remedies.

Additional Uses of Information

Appointment reminders— our staff will use your health information to send you confirmation of appointments and reminders. Information about treatments— your health information may be used to send you information on the treatment and management of your medical condition that interests you. We may also send you information describing other health-related goods and services.

Our Commitment to Accessibility

Confidential Nursing Care (CNC) is committed to making our website and digital content accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this website or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at MyNurse@ConfidentialNursingCare.com with “Disabled Access” in the subject line and describe the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

Changes to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time. Your continued website use following any changes constitutes your acceptance of the new Terms and Conditions.

Questions, Comments, Requests, Complaints

If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns. You also have the right to submit a complaint to the Secretary of the Department of Health and Human Services if you believe your privacy rights have been violated. If you believe that your privacy rights have been violated, you should call the matter to our attention by contacting the Compliance Officer at the telephone number below or by sending a letter describing the cause of your concern to the address below (Contact Us). California residents: California Civil Code Section 1798.83 permits you to request information regarding the disclosure of the information you provide through the Website to third parties for their direct marketing purposes. To make such a request, please get in touch with us.

Contact Person

For further information concerning our Terms of Use and Privacy Practices, please contact: Marisol R. Gonzalez, 818-531-3137, MyNurse@ConfidentialNursingCare.com